Shipping Policy
- All orders are processed within 2-5 business days after your payment is confirmed.
- Please note that this does not include weekends or holidays.
- Once your order is processed, it will be shipped and delivered within 2-7 business days within the U.S. via our trusted shipping partners. PLEASE NOTE EXACT SHIPPING TIME MAY VARY DUE EVENTS LIKE THE WEATHER OR THE DISTANCE OF YOUR DESTINATION FROM OUR CURRENT LOCATION IN NEW YORK.
- You'll receive a confirmation email with tracking information as soon as your order is on its way!
- For all international order, the processing time still remains the same. However, the shipping time will differ and please be aware of ANY potential custom duties, VAT, or import taxes charged by their country upon package. Any such charges will be collected by your local postal service or customs office upon delivery. We do our best to accommodate in these situations. You may contact us for more information, before placing an order.
- Delivery times may vary slightly during peak seasons or due to unforeseen circumstances.
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If you have any issues with your order, feel free to contact us at
plushpeaceful@gmail.com.
For shipping, we are not responsible for any lost, stolen, or damaged shipments, all claims must be made with the shipping carrier. USPS & UPS insures some lost or damaged packages. If your tracking information says it was delivered you can open an insurance claim by calling USPS at (800) 275-8777 or UPS at (800) 742-5877.
. We're here to help!
Proposition 65 Notice (California Residents)
Some of our printed products and beauty products, produced by our printing partners, may contain materials subject to California’s Proposition 65 warning. These products may expose you to chemicals such as carbon black or toluene, which the State of California lists as potential cancer or reproductive harm risks. For more information, visit www.P65Warnings.ca.gov
Accessibility Statement
Emily Cromwell Designs is committed to making our website accessible to all users. We are continually working to improve accessibility and usability. If you experience any difficulty accessing content or navigating the site, please contact us at plushnpeaceful.com and we will do our best to assist you.